c778's Privacy Policy

This Privacy Policy ("Policy") describes how the c778 platform collects, stores, processes, and protects users' personal information. By using our platform, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

c778 is a trusted online entertainment platform for users in Bangladesh. We believe users should have full control over their data. That is why this Policy clearly explains, in simple and transparent language, where your information goes, why it is needed, and how it is kept secure.

c778 may collect the following types of information:

1.1 Information Provided Directly

• Name, date of birth, and verification information related to national identity
• Email address and mobile number
• Residential address
• Password and security information provided when creating an account
• Payment method information (bKash, Nagad, Rocket, Upay account numbers — not in full, only the necessary portion)

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, language settings, and operating system
• Platform access time and session duration
• Information obtained through cookies and similar tracking technologies
• Gaming history, bet amounts, and transaction records

1.3 Information Received from Third Parties

• Transaction verification information from payment partners (bKash, Nagad, Rocket, Upay)
• Confirmation information received through identity verification service providers
• Risk assessment information received through fraud prevention services

c778 uses collected information only for the following purposes:

c778 follows the highest industry security standards to protect your information. Our security measures include:

• SSL/TLS Encryption: All communication between the platform and your device is protected by SSL encryption.
• Data Encryption: Stored sensitive information, especially payment details, is kept in encrypted form.
• Access Control: Only authorized staff can view user information, within necessary limits.
• Security Monitoring: The system is continuously monitored and any unusual activity is detected promptly.
• Two-Factor Verification: An additional verification layer is used to enhance account security.
• Regular Security Testing: Regular security audits are conducted to identify system vulnerabilities.

c778 does not sell your personal information or share it with third parties without authorization. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay. This information is used solely for the specific purpose of the transaction.
• Identity Verification Services: Trusted third-party services may be used for account verification.
• Legal Authorities: Information may be provided to authorities to fulfill legal obligations or under court order.
• Fraud Prevention: In cases of serious fraud, relevant information may be shared with the investigating agency concerned.
• Business Succession: In the event of a transfer or merger of c778's business, information will be transferred after notifying users in advance.

All our third-party partners operate under confidentiality agreements and are required to use information only for specified purposes.

c778 uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: These are necessary for the platform to function properly. Maintaining login sessions and ensuring security fall under this category.
• Performance Cookies: Used to measure how well the platform is functioning.
• Preference Cookies: Help remember your language preferences and settings.
• Analytics Cookies: Help understand how users are using the platform, which is used to improve the service.

5.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

As a user of the c778 platform, you have the following rights:

• Right of Access: You have the right to receive a copy of the information we hold about you.
• Right to Rectification: If there is any error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (outside of legal obligations).
• Right to Restrict Processing: You can request that processing of your information be restricted for specific reasons.
• Right to Opt Out of Marketing: You always have the right to stop receiving promotional notifications.
• Data Portability: You can request to receive your information in a structured format.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

c778 strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any information from minors. Age verification is mandatory at the time of account registration.

If you believe that a minor has registered on our platform, please notify our support team immediately. After verification, the relevant account will be closed and the information deleted.

c778's servers and data processing infrastructure may be located in various countries. When your information is transferred to another country, we ensure that appropriate safeguards are maintained. All data transfers are conducted through encrypted channels and the standard of protection remains unchanged.

c778 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and update the "Last Updated" date at the top of the Policy. Continued use of the platform after changes are made will be considered acceptance of the new Policy.

We recommend that you review this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact us: