c778 Terms & Conditions

Last Updated: January 2026

1. Introduction & Applicability

c778 is an online casino and sports betting platform operated for players in Bangladesh. These Terms and Conditions ("Terms") apply to the c778 website, applications, services, and all related activities.

By accessing the c778 platform, opening an account, or participating in any game or betting activity, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please refrain from using this platform.

c778 reserves the right to change or amend these Terms at any time. Continuing to use the platform after changes take effect will be considered acceptance of the revised Terms.

2. Eligibility & Age Requirement

The following conditions must be met to use the c778 platform:

• You must be at least 21 years of age. This platform is operated for users aged 21 and above only.
• You must open a valid account in your own name.
• It is your own responsibility to ensure that online gambling or betting activities are lawful in the jurisdiction where you reside.
• You are not a person prohibited by any professional sports organization or regulatory authority.
• You are a mentally competent person and are able to take responsibility for your own actions.

3. Account Registration & Verification

3.1 Opening an Account

To open a valid account at c778, you must provide accurate and complete personal information. Each person may hold only one account. Creating multiple accounts is strictly prohibited and, if discovered, all associated accounts may be cancelled.

3.2 Accuracy of Information

All information provided at the time of registration must be true and up to date. If any information changes, c778 must be notified immediately. c778 reserves the right to suspend or cancel an account if incorrect or misleading information is provided.

3.3 Identity Verification (KYC)

c778 may request documents for identity verification at any time. These may include: National Identity Card (NID), passport, birth registration certificate, or banking documents. Withdrawals may be delayed until verification is complete.

4. Account Security

It is your responsibility to keep your account password and login details confidential. You are personally responsible for all activities conducted from your account. If you suspect unauthorized access, notify the c778 support team immediately.

• Do not share your login details with any third party.
• Use a strong password and change it regularly.
• Exercise caution when accessing your account from a public network.

5. Deposit & Withdrawal Policy

5.1 Deposit Terms

Accepted methods for depositing funds at c778 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500 for each method. Deposits must be made using your own mobile banking account. Deposits from third-party accounts are strictly prohibited.

5.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals can only be made through the same method used for the deposit. c778's standard withdrawal processing time is 5 to 30 minutes.

• Account verification must be completed before submitting a withdrawal request.
• c778 reserves the right to hold withdrawals in cases of unusual or suspicious transactions.
• Withdrawals will not be processed if bonus wagering requirements have not been met.

6. Bonus & Promotion Policy

6.1 Welcome Bonus

New players at c778 will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example, depositing ৳1,000 earns a ৳1,000 bonus, giving you a total balance of ৳2,000.

6.2 Wagering Requirements

The welcome bonus carries a 25x wagering requirement. Wagering is calculated on the bonus amount only. For example, a ৳1,000 bonus × 25 = ৳25,000 in bets must be completed before the bonus can be withdrawn.

• If the original deposit amount is withdrawn before the bonus wagering is completed, the bonus will be cancelled.
• Certain games may contribute differently to wagering progress.
• Another bonus cannot be activated while a bonus is active, unless specifically permitted.
• Bonuses may have a usage time limit, which will be stated in the bonus offer.

6.3 VIP Program

c778 has three VIP tiers: Bronze, Silver, and Gold. The Bronze tier offers a maximum weekly cashback of 0.5%, Silver a maximum of 1.0%, and Gold a maximum of 1.5% weekly cashback. Your VIP tier is determined based on your regular gaming activity.

7. Gaming Rules

7.1 Fair Play Policy

c778 is committed to ensuring a fair and impartial gaming environment for all players. The platform uses SSL encryption and fair play technology.

7.2 Prohibited Activities

The following activities are strictly prohibited at c778:

• Playing games using any software, bots, automated tools, or artificial intelligence.
• Colluding with other players to place bets (collusion betting).
• Using an account for the purpose of bonus abuse or bonus arbitrage.
• Money laundering or any illegal financial activity.
• Attempting to hack the c778 system or network.
• Collecting or misusing other users' personal information.

7.3 Technical Errors

c778 reserves the right to void any results or winnings displayed due to a technical error, server disruption, or software fault. In such cases, the affected bets will be reprocessed.

8. Sports Betting Rules

The following policies apply to sports betting at c778:

• Market-specific rules apply to each event and will be stated in the market description.
• A bet that has been successfully confirmed after placement cannot be cancelled.
• If an event is postponed or cancelled, bets on that event will be processed according to the applicable rules.
• Placing bets using information not publicly available (insider betting) is strictly prohibited.
• c778 reserves the right to void bets in cases of exceptional odds or pricing errors.

9. Limitation of Liability

c778 is not liable for the following:

• Loss caused by internet connectivity disruption or device issues.
• Any loss caused by your account details being leaked to a third party (unless this is a direct result of c778's own fault).
• Service unavailability in certain regions due to legal restrictions.
• Service disruption caused by unforeseen circumstances (force majeure) — such as natural disasters, war, or government restrictions.

10. Account Closure & Bans

c778 reserves the right to suspend or permanently close an account without notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Suspicion of money laundering or illegal financial activity.
• Bonus abuse or attempts to exploit the system.
• Failure to complete identity verification or provision of false information.

You may also request closure of your account at any time by contacting the support team.

11. Responsible Gaming

c778 places great importance on responsible gaming practices. We believe gaming should be an entertaining experience, not a source of financial stress. To this end, c778 provides the following features:

• Self-restriction tools: Set deposit limits, loss limits, and bet limits.
• Self-exclusion: The ability to exclude yourself from the platform for a set period or permanently.
• Reality check: Reminders about session time at set intervals.

For more information on responsible gaming, visit our Responsible Gaming page.

12. Privacy & Data Protection

c778 is committed to protecting your personal information. We keep your data secure using SSL encryption technology. To learn more about how we collect, use, and protect your information, please read our Privacy Policy.

Your personal information will not be shared with third parties, except where it may be necessary to provide information to relevant authorities due to legal obligations.

13. Dispute Resolution

In the event of a dispute or complaint, please contact the c778 support team first. Our team will provide full cooperation in resolving the dispute. The dispute resolution process:

• Step 1: Inform the support team with full details (via live chat or email).
• Step 2: Your complaint will be reviewed and a decision will be communicated within a reasonable time.
• Step 3: c778's decision will be considered final, however the player retains the right to pursue applicable legal processes.

14. Applicable Law

These Terms will be interpreted and applied in accordance with applicable laws and regulations. Any legal claim against c778 must be filed in the court of the relevant jurisdiction.

15. Changes to Service

c778 reserves the right to change its services, game library, bonus offers, or technical infrastructure at any time. Notice will be provided on the platform for significant changes. Continuing to use the platform after changes have been made will be considered acceptance of the revised Terms.

16. Contact

If you have any questions or concerns about these Terms, please contact our support team:

• Live Chat: Available 24/7 (in both Bengali and English)
• Email: [email protected]